It works. This is how it works.
With a defuser.com mailbox as your primary point of contact, the offending person is made to understand their power to abuse has been removed.
All communication is sent to this inbox where it is screened by a third party "defuser". This anonymous contributor can be a friend or family member, your lawyer's office or a professional defuser. A copy of the emails are cleaned with any inappropriate content removed for you to read and respond to.
This letter explains their emails to your personal address will be forwarded for defusing or ignored. We explain you will receive their phone calls and texts but caution them that if their manner is anything but polite you have the power to remove these privileges.
You will receive our guidelines on how to respond to their defused emails.
Defusers remove any harmful comments or sentiment. Unnecessary information and implied accusations may also be removed. In such cases a comment can be inserted from our list of standard comments. These comments indicate to you the nature of the removed sentences or paragraphs while reminding the sender that such content is inappropriate. Statements that need to remain may have the tone altered by changing the grammar while not affecting the meaning of the information.
As the original email remains unedited you have the option of reading them. There is rarely any need for this but in some situations you may wish to review the orginal.
You read the defused copy and forward on to the sender your reply to the valid points that remain. The sender cannot accuse you of being obstructive as all the relevant information is being received and replied to.
You have now made progress towards healthy communication.Recommend to a friend